Order and sell

Order and sell
  • Can I download Colatform software?

    No. Colatform is a cloud-based software as a service. The software itself can not be downloaded. But you can download your full data and content at any time. Also, we have a plan for on-premise installation. let's talk.

  • What will happen to my Colatform tenant if the bill is delayed?

    Sorry, when the payment deadline expires, the system will automatically restrict your access and features to the Free Plan Features. So you have access to your Colatform Space. As soon as the payment is made, the service will be returned to normal. In case of non-payment, the service will remain in this state for a certain period of time and then be completely restricted. Of course, before any action, Colatform will remind you.

  • What payment gateways can I use to pay for my tenant?

    Colatform is integrated with Stripe so you could choose from all major payment methods, including PayPal, Visa, and Mastercard.

  • Is it possible to automatically renew the contract period?

    Yes, you can enable this feature. Although Colatform will automatically notify you several times before the expiration of the contract, if the automatic renewal is activated, the same plan of the previous period will be renewed and an invoice will be issued to you.

  • How do I cancel my subscription?

    You can cancel your subscription at any time. It is an easy way in your control your account administration area. Also, you can download your own data without asking us anytime.

  • How are the costs calculated if the package is upgraded before the end of the contract period?

    In this case, a new invoice will be issued based on the remaining period time and we will differentiate the previous and new packages from the current tariff.

  • How long are your contracts? Can I pay monthly?

    Colatform plans are month-to-month, to yearly. You are the one to decide which plan is more convenient for you: monthly or yearly. In case of choosing the longer period payment, you’ll get a discount rate plus a new custom domain!

  • Do you offer Business Email Accounts?

    Colatform is an enterprise collaboration service such as Slack and Microsoft Teams. We do not provide Business Email Accounts directly, but you can link your common email service like G-Suite, Office365, or etc. effortlessly.

support services

Business Services

Business Services
  • Do you offer Business Email Accounts?

    Colatform is an enterprise collaboration service such as Slack and Microsoft Teams. We do not provide Business Email Accounts directly, but you can link your common email service like G-Suite, Office365, or etc. effortlessly.

Other

Other